We have been experienced professionals in the cargo business for the past 50 years with a distinct and proven track record for timely delivery. We service our customers with complete ownership of end to end transit solutions with the help of a top of the line management system.
The 9 stars embellishing our 50 years logo stands for the 9 values as defined herein and make up the company’s DNA.
These values impact the employee experience we deliver as well as the relation we build with our customers and business partners.
Equal respect for all clients
Hermes is an Indian freight forwarding company committed to the quality of service and respect for all its customers. Nothwithstanding the size of the client, we add value to your business by going through all your logistic requirements with equal care and attention to detail.
Strong customer centric approach
We are committed to delivering solutions that are tailored to meet customer requirements. Whether you need support for decision making, assistance with carriage requirements, choosing the most cost effective means, or have concerns with the security of high value goods, we have a dedicated team to assist you at every step.
Our business is built around your needs to deliver excellence in every form.
Ownership of action
The quality of our service is maintained with dedicated, certified, trained, and experienced human resource to meet the demands of our customers. There is a sense of ownership, integrity and accountability in everything we do at Hermes.
This facilitates integration at the operational level, helps in the smooth transitioning of goods and streamlining of processes resulting in improved performance.
Customized Procedures
We provide customized procedures catering to every kind of shipment requirement. With our years of experience in the industry, we understand that no two freight requirements are the same. Our logistics solutions are industry specific that give you the right balance between quality, cost, flexibility, and standardization.
All our operations are recognized and certified by IATA, FIATA, AEO, MTO, and many more.
Long term association with all vendors
One of our core values has been to maintain fair trade practices with all our partners and vendors. With a collective approach focused on overcoming business challenges, we have built a transparent and trustworthy relationship with all our trade partners.
Over the years, our association with experienced carriers has helped us maintain a robust and dependable supply chain that is quick to respond to threats and effective in mitigating risks.
Maintaining the quality of service
Committed to Quality, Committed to You, is our motto at Hermes Travel and Cargo.
At Hermes, you’ll receive the same outstanding service whether you are a global business house or a small local business. We maintain a global workflow while meeting the local needs of local businesses.
Our carriers are exposed, experienced and skilled at handling shipping requirements from either front to assist you with any kind of last mile delivery in the fastest and most efficient way possible.
Committed to high performance
Driven by a problem solving attitude towards work, all our employees are certified and trained to handle goods with top notch delivery practices and thorough checks. A can do mindset and a persistent approach to overcoming challenges are foundational cornerstones at Hermes.
Exercising Accountability
Most of our business is based on the goodwill that we’ve built over the years with our trade partners. Loyalty and integrity are the core aspects of our business.
We cater to supply chain solutions that are innovative, flexible, and tailor-made for our customers. It is possible only because of the trust and faith we put in our trade partners and with the level of accountability they operate within the system.
Adherence to Compliances
Hermes abides by all the codes of conduct laid down by regulatory bodies to maintain fair trade practices in every business dealing.
Our carriers and freight forwarders are compliant with international laws and conventions, or general terms and conditions applicable to freight transport via land, air, and ocean.We are professionals who stand for quality and assurance and do our best to protect and assist in the timely delivery of your goods.